Difference between revisions of "Getting Help"

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Proxmox VE Subscription Service
 
Proxmox VE Subscription Service
 
Plans. System Administrators with a standard subscription plan can access a
 
Plans. System Administrators with a standard subscription plan can access a
dedicated support portal with guaranteed reponse time, where Proxmox VE
+
dedicated support portal with guaranteed response time, where Proxmox VE
 
developers help them should an issue appear.
 
developers help them should an issue appear.
 
Please contact the Proxmox sales
 
Please contact the Proxmox sales
 
team for more information or volume discounts.
 
team for more information or volume discounts.
 
Bug Tracker
 
Bug Tracker
We also run a public a public bug tracker at
+
We also run a public bug tracker at
https://bugzilla.proxmox.com. If you ever detect a bug, you can file
+
https://bugzilla.proxmox.com. If you ever detect an issue, you can
an bug entry there. This makes it easy to track the bug status, and
+
file a bug report there. This makes it easy to track its status, and
you will get notified as soon as the bug is fixed.
+
you will get notified as soon as the problem is fixed.
 
</pvehide>
 
</pvehide>
 
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Revision as of 11:07, 16 May 2018

Proxmox VE Wiki

The primary source of information is the Proxmox VE Wiki. It combines the reference documentation with user contributed content.

Community Support Forum

We always encourage our users to discuss and share their knowledge using the Proxmox VE Community Forum. The forum is moderated by the Proxmox support team. The large user base is spread out all over the world. Needless to say that such a large forum is a great place to get information.

Mailing Lists

This is a fast way to communicate with the Proxmox VE community via email.

Proxmox VE is fully open source and contributions are welcome! The primary communication channel for developers is the:

Commercial Support

Proxmox Server Solutions Gmbh also offers enterprise support available as Proxmox VE Subscription Service Plans. All users with a subscription get access to the Proxmox VE Enterprise Repository, and—with a Basic, Standard or Premium subscription—also to the Proxmox Customer Portal. The customer portal provides help and support with guaranteed response times from the Proxmox VE developers.

For volume discounts, or more information in general, please contact office@proxmox.com.

Bug Tracker

Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue appears, file your report there. An issue can be a bug as well as a request for a new feature or enhancement. The bug tracker helps to keep track of the issue and will send a notification once it has been solved.