Difference between revisions of "Getting Help"
| Line 8: | Line 8: | ||
documentation with user contributed content. | documentation with user contributed content. | ||
Community Support Forum | Community Support Forum | ||
| − | + | We always encourage our users to discuss and share their knowledge using the | |
| − | discuss and share their knowledge using the Proxmox VE Community Forum. The forum is | + | Proxmox VE Community Forum. The forum is moderated by the Proxmox support team. The large user base |
| − | moderated by the Proxmox support team | + | is spread out all over the world. Needless to say that such a large forum is a |
| − | |||
great place to get information. | great place to get information. | ||
Mailing Lists | Mailing Lists | ||
| − | This is a fast way to communicate | + | This is a fast way to communicate with the Proxmox VE community via email. |
| − | community | ||
Mailing list for users: | Mailing list for users: | ||
| − | PVE User | + | PVE User List |
| − | + | Proxmox VE is fully open source and contributions are welcome! The primary | |
| − | The primary communication channel for developers is: | + | communication channel for developers is the: |
| − | Mailing list for | + | Mailing list for developers: |
| − | PVE | + | PVE development |
| − | + | discussion | |
Commercial Support | Commercial Support | ||
| − | Proxmox Server Solutions Gmbh also offers | + | Proxmox Server Solutions Gmbh also offers enterprise support available as |
| − | Proxmox VE Subscription Service | + | Proxmox VE Subscription Service Plans. |
| − | Plans. | + | All users with a subscription get access to the Proxmox VE |
| − | + | Enterprise Repository, and—with a Basic, Standard | |
| − | developers | + | or Premium subscription—also to the Proxmox Customer Portal. The customer |
| − | + | portal provides help and support with guaranteed response times from the Proxmox VE | |
| − | + | developers. | |
| + | For volume discounts, or more information in general, please contact | ||
| + | office@proxmox.com. | ||
Bug Tracker | Bug Tracker | ||
| − | + | Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue | |
| − | https://bugzilla.proxmox.com. If | + | appears, file your report there. An issue can be a bug as well as a request for |
| − | + | a new feature or enhancement. The bug tracker helps to keep track of the issue | |
| − | + | and will send a notification once it has been solved. | |
</pvehide> | </pvehide> | ||
<!--PVE_IMPORT_END_MARKER--> | <!--PVE_IMPORT_END_MARKER--> | ||
Revision as of 17:25, 13 February 2020
Proxmox VE Wiki
The primary source of information is the Proxmox VE Wiki. It combines the reference documentation with user contributed content.
Community Support Forum
Proxmox VE itself is fully open source, so we always encourage our users to discuss and share their knowledge using the Proxmox VE Community Forum. The forum is moderated by the Proxmox support team, and has a large user base from all around the world. Needless to say, such a large forum is a great place to get information.
Mailing Lists
This is a fast way to communicate with the Proxmox VE community via email.
-
Mailing list for users: Proxmox VE User List
Proxmox VE is fully open source and contributions are welcome! The primary communication channel for developers is the:
-
Mailing list for developers: Proxmox VE development discussion
Commercial Support
Proxmox Server Solutions GmbH also offers enterprise support available as Proxmox VE Subscription Service Plans. All users with a subscription get access to the Proxmox VE Enterprise Repository, and—with a Basic, Standard or Premium subscription—also to the Proxmox Customer Portal. The customer portal provides help and support with guaranteed response times from the Proxmox VE developers.
For volume discounts, or more information in general, please contact sales@proxmox.com.
Bug Tracker
Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue appears, file your report there. An issue can be a bug as well as a request for a new feature or enhancement. The bug tracker helps to keep track of the issue and will send a notification once it has been solved.