Difference between revisions of "Getting Help"

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documentation with user contributed content.
 
documentation with user contributed content.
 
Community Support Forum
 
Community Support Forum
Proxmox VE itself is fully open source, so we always encourage our users to
+
We always encourage our users to discuss and share their knowledge using the
discuss and share their knowledge using the Proxmox VE Community Forum. The forum is fully
+
Proxmox VE Community Forum. The forum is moderated by the Proxmox support team. The large user base
moderated by the Proxmox support team, and has a quite large user base
+
is spread out all over the world. Needless to say that such a large forum is a
around the whole world. Needless to say that such a large forum is a
 
 
great place to get information.
 
great place to get information.
 
Mailing Lists
 
Mailing Lists
This is a fast way to communicate via email with the Proxmox VE
+
This is a fast way to communicate with the Proxmox VE community via email.
community
 
 
Mailing list for users:
 
Mailing list for users:
   PVE User
+
   PVE User List
  List
+
Proxmox VE is fully open source and contributions are welcome! The primary
The primary communication channel for developers is:
+
communication channel for developers is the:
Mailing list for developer:
+
Mailing list for developers:
   PVE
+
   PVE development
   development discussion
+
   discussion
 
Commercial Support
 
Commercial Support
Proxmox Server Solutions Gmbh also offers commercial
+
Proxmox Server Solutions Gmbh also offers enterprise support available as
Proxmox VE Subscription Service
+
Proxmox VE Subscription Service Plans.
Plans. System Administrators with a standard subscription plan can access a
+
All users with a subscription get access to the Proxmox VE
dedicated support portal with guaranteed response time, where Proxmox VE
+
Enterprise Repository, and—with a Basic, Standard
developers help them should an issue appear.
+
or Premium subscription—also to the Proxmox Customer Portal. The customer
Please contact the Proxmox sales
+
portal provides help and support with guaranteed response times from the Proxmox VE
team for more information or volume discounts.
+
developers.
 +
For volume discounts, or more information in general, please contact
 +
office@proxmox.com.
 
Bug Tracker
 
Bug Tracker
We also run a public bug tracker at
+
Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue
https://bugzilla.proxmox.com. If you ever detect an issue, you can
+
appears, file your report there. An issue can be a bug as well as a request for
file a bug report there. This makes it easy to track its status, and
+
a new feature or enhancement. The bug tracker helps to keep track of the issue
you will get notified as soon as the problem is fixed.
+
and will send a notification once it has been solved.
 
</pvehide>
 
</pvehide>
 
<!--PVE_IMPORT_END_MARKER-->
 
<!--PVE_IMPORT_END_MARKER-->

Latest revision as of 19:25, 13 February 2020

Proxmox VE Wiki

The primary source of information is the Proxmox VE Wiki. It combines the reference documentation with user contributed content.

Community Support Forum

We always encourage our users to discuss and share their knowledge using the Proxmox VE Community Forum. The forum is moderated by the Proxmox support team. The large user base is spread out all over the world. Needless to say that such a large forum is a great place to get information.

Mailing Lists

This is a fast way to communicate with the Proxmox VE community via email.

Proxmox VE is fully open source and contributions are welcome! The primary communication channel for developers is the:

Commercial Support

Proxmox Server Solutions Gmbh also offers enterprise support available as Proxmox VE Subscription Service Plans. All users with a subscription get access to the Proxmox VE Enterprise Repository, and—with a Basic, Standard or Premium subscription—also to the Proxmox Customer Portal. The customer portal provides help and support with guaranteed response times from the Proxmox VE developers.

For volume discounts, or more information in general, please contact office@proxmox.com.

Bug Tracker

Proxmox runs a public bug tracker at https://bugzilla.proxmox.com. If an issue appears, file your report there. An issue can be a bug as well as a request for a new feature or enhancement. The bug tracker helps to keep track of the issue and will send a notification once it has been solved.