Difference between revisions of "Subscriptions"

Latest revision as of 09:38, 16 June 2020

See https://www.proxmox.com/en/proxmox-ve/pricing

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-==Proxmox VE subscriptions==
+See https://www.proxmox.com/en/proxmox-ve/pricing
-Proxmox Virtual Environment (aka PVE) is free open software (see [[Open_Source|this page]] for info about license, sources etc), and the company that developed it (Proxmox Server Solutions GmbH) offers support in many ways, with different support channel, level and pricing.
-The only authoritative place for all options, pricing and all commercial details is the "Proxmox Server Solutions GmbH" company server PVE section (https://www.proxmox.com/proxmox-ve), which can redirect you to the "maurer-it.com" domain - belonging to "Maurer IT Systemlösungen KG" - for buying commercial options such as support subscriptions.
-In particular, here you can find more information:
-* https://www.proxmox.com/proxmox-ve
-* https://shop.maurer-it.com/knowledgebase.php
-About the relation beetween "Proxmox Server Solutions GmbH" and "Maurer IT Systemlösungen KG" see:
-* https://www.maurer-it.com/en/about/the-company
-* https://www.proxmox.com/en/legal-notice
-==About this page==
-This wiki page only has the purpose to collect and link all the information and instructions related to the subscriptions and the Proxmox VE system usage and experience.
-Please '''do not refer to what follows as "official commercial information"''', like pricing, banking details, and such: see above links for that.
-===the 3.1 change===
-Since version 3.1 subscriptions became more "evident" to Proxmox VE users, because on nodes without any subscription registered, users started to get a message each time logging into each node's web gui ("You do not have a valid subscription for this server. Please visit www.proxmox.com to get a list of available options."). That message was a part of a partial change in the Proxmox VE repositories organization, in part related to subscription options, and many users initially complained a lot on the community forums before fully understanding the reason for that message, what changed, and so on.
-Proxmox Server Solutions GmbH stated then clearly their point about Proxmox VE Support Subscriptions - and '''why everybody should buy one''' (see this [https://forum.proxmox.com/threads/9244-Proxmox-VE-Support-Subscriptions-and-why-everybody-should-buy-one forum sticky post]).
-Your Proxmox VE node/cluster will work even if you have no subscription, and you will get support through the forums too (by Proxmox team and users/volunteers), but:
-* you will get the message each time you log into each node's web gui ("You do not have a valid subscription for this server. Please visit www.proxmox.com to get a list of available options.")
-* you will not be able to access the enterprise (stable) repositories
-* you will not get support in any other way (Customer Portal, SSH)
-* you will not get any support tickets
-If you understand the value of the work provided by the Proxmox team by creating, maintaining and evolving a powerful system like Proxmox VE, and supporting anyone through community forums, you should buy subscription for (at least) your production systems: you'll get the benefits in the future.
-==Payment options==
-You can pay subscription by bank transfer, PayPal (including credit cards): refer also to https://shop.maurer-it.com/index.php?rp=/knowledgebase
-A few notes:
-* bank transfer: this is the preferred method, as it cost less to Proxmox team, related details are provided by the related site (see above links)
-* PayPal: this will also allow you to pay with your credit card, if supported by PayPal (even if you have no PayPal account)
-==Available subscriptions and how to calculate total amount==
-See also https://shop.maurer-it.com/index.php?rp=/knowledgebase and https://www.proxmox.com/proxmox-ve/pricing
-There are different subscription levels available, with pricing related to CPU & covered months.
- (price / CPU & month) x (sockets count) x (subscription months)
-By "CPU" it's meant '''physical socket used''', ie what is the output of this command on the Proxmox VE command line, on each node:
- cat /proc/cpuinfo | grep "physical id" | sort | uniq | wc -l
-if it outputs 2, then you have 2 sockets on that node, so your subscription for that node will be, eg:
- (AMOUNT eur) x (2 sockets) x (12 months) = (24 x AMOUNT) eur
-You need to have enough sockets licensed for all the nodes under subscription, eg if you have:
-* 3 nodes with 2 sockets each
-you need
-* 3 2-CPU socket subscription
-==Subscription keys usage==
-See also https://shop.maurer-it.com/index.php?rp=/knowledgebase
-Once you pay for subscription, you will get subscription keys that must be uploaded to your nodes.
-You can do this through the web GUI:
-* Select a node
-* Scroll down to the "Subscription" tab, click on it
-* Click the "Upload subscription key" button
-* Paste there your subscription key, and press OK
-The enterprise repository is enabled by default, see also [[Package Repositories]].
-Note: it will take some time (a few minutes) for your subscription to be registered, so don't expect "enterprise repositories" to work immediately.
-Apart from that, if you feel your subscription is not working, open a request via the above sites (see https://shop.maurer-it.com/contact.php)
-[[Category:System Administration]]

Difference between revisions of "Subscriptions"

Latest revision as of 09:38, 16 June 2020

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